Your Tech Solutions
Reliable IT Support for You
We’re here to provide effective IT support tailored to your needs. From network management to cybersecurity and disaster recovery, we take care of your tech so you can focus on your business. Let us help you thrive in a digital world!
Four Ranges of IT Support
At ABC Computer Solutions, we offer four ranges of IT support to meet your business needs. Our team specialises in IT and network support, so whether you need simple troubleshooting or advanced infrastructure management, we’ve got you covered.
We also prioritise cybersecurity to protect your valuable data and ensure your systems are secure. With our disaster recovery solutions, you can rest easy knowing that your business can bounce back smoothly from unexpected events. Plus, we’re here to help you navigate the world of AI with expert guidance. Partner with us for reliable support!
Transforming Your IT
Choose from four ranges of IT Support
Bronze Support
Bronze support is provided by email and from Monday to Friday (not bank holidays), 8am to 6pm we plan to answer you within 3 hours or less.
Silver Support
Silver support is provided by phone and remote access in addition to email (same hours as Bronze and we plan to resolve your issue within 3 hours or less.
Gold Support
Gold support has all the features of the features of Silver, but where your problems requires onsite support we will be with you the next business day. Same hours as Bronze and Silver.
Platinum Support
Platinum support has all the features of Gold support but extends the support hours to 8am to 8pm Monday to Saturday, excluding bank holidays, and we can be onsite within 3 hours.
Ready to Elevate Your IT Game?
Frequently Asked Questions
Got Questions? We Have Answers!
We provide a variety of IT support services including network management, cybersecurity solutions, disaster recovery planning, and AI support. No matter what your business needs, our team is ready to assist you.
We strive to offer prompt support. Typically, you’ll hear back from our team within an hour of reaching out. For urgent issues, we recommend calling us directly.
Our disaster recovery process focuses on minimizing downtime and ensuring quick restoration of services. We create a tailored plan for each client, prioritizing essential operations to get you back on track fast.
Yes, we provide remote support for all our clients. Our team can troubleshoot issues directly through your systems, making it easy and efficient to get the help you need.
In case of an emergency, please call our support number directly. This ensures that your issue is prioritized and addressed as swiftly as possible. We’re here to help!
IT Support
We offer a full range of IT support services tailored to keep your systems running smoothly. From troubleshooting issues to managing your network, our expert team is dedicated to providing swift and effective solutions for your business needs.
Cyber Security
Your data’s safety is our priority. We offer comprehensive cyber security solutions to protect your business from threats. Our team implements robust measures to keep your information secure against unauthorized access and cyber attacks.
Disaster Recovery
Prepare for the unexpected with our disaster recovery solutions. We help ensure that your business can recover quickly from any event that disrupts operations, keeping downtime and losses to a minimum.
AI Support
Leverage the power of AI with our support services designed to enhance your operations. We provide insights and tools that help automate processes and make informed decisions. We help you choose, install, train and support you in the right apps.
Network Solutions
Ensure optimal performance with our customized network solutions. We design and implement networks that meet your specific needs, ensuring reliable connections for your business, whether you need fast 2.5Gbps or very fast 10Gbps.
Consultancy Services
Our consultancy services provide expert advice on IT strategy, helping you navigate technology challenges and making the most of your IT investments. We’re here to help your business succeed.
Why not add AI onto your support?
Ready to harness AI for your business? Our team helps you select, install, and configure the right AI tools for your needs, with ongoing support to maximise your investment for just an extra 25%.
Includes AI support for 25 applications. Please note: Staff training is not included in the support fee.
Online and telephone AI training: £60 per hour. Onsite AI training: £125 for the first hour, £75 per hour thereafter
Tool Selection
We assess your business needs and recommend the best AI solutions for your specific industry and workflow requirements.
Expert Setup
Professional installation and configuration ensures your AI tools work seamlessly with your existing systems and business processes.
Ongoing Support
Comprehensive training and continued technical assistance keeps your AI tools running at peak performance as your business grows.