1. Introduction
   These Terms and Conditions apply to the use of the website abcais.com and any services provided by ABC Computer Solutions. By using this website or engaging our services, you agree to these terms in full.
2. Services
   ABC Computer Solutions offers IT and AI support services to businesses and individuals in the UK. The scope of services is detailed on our website and may change from time to time.
3. Use of the Website
   You may use our website for lawful purposes only. Unauthorised use, including the introduction of viruses or malicious code, is strictly prohibited.
4. Pricing and Payment
   Service prices are listed on our website. Payments must be made in advance unless otherwise agreed in writing. We accept payments via PayPal, bank transfer, or other approved methods.
5. Cancellations and Refunds
   You may cancel monthly support with 30 days’ notice. Refunds for unused services are issued at our discretion and subject to our refund policy.
6. Liability
   We provide our services with reasonable care and skill. However, we are not liable for any indirect or consequential losses arising from the use of our services or website.
7. Data Protection
   We comply with UK GDPR. Please refer to our Privacy Policy for more information on how we process personal data.
8. Governing Law
   These Terms are governed by English law. Any disputes will be subject to the jurisdiction of the courts of England and Wales.
9. Contact
   If you have any questions, please contact us at support@abccs,co.uk or write to us at 137 Longfellow Road, Worcester Park, Surrey KT4 8BA.
10. Consumer Cooling-Off Period and Exceptions

10.1 Right to Cancel

In accordance with UK Consumer Contracts Regulations, consumers have the right to cancel contracts for services within 14 days of entering into the agreement without giving any reason.

10.2 Exceptions to the Cooling-Off Period

The right to cancel during the cooling-off period does not apply in the following circumstances:

1. a) Custom-made services: Where services are significantly customized to your specific requirements, including but not limited to bespoke AI applications, personalized software development, or tailored IT solutions designed exclusively for your use.
2. b) Digital content: Where you have expressly consented to the delivery of digital content during the cooling-off period and acknowledged that this consent results in the loss of cancellation rights.
3. c) Services fully performed: Where services have been fully performed with your express consent and acknowledgment that you would lose your right to cancel once the service is complete.

10.3 Process for Exercising Cancellation Rights

To exercise your right to cancel within the applicable cooling-off period, you must inform us of your decision by a clear statement (e.g., a letter sent by post or email to the contact details provided in Section 9).

10.4 Effects of Cancellation

If you cancel within the cooling-off period where applicable, we will reimburse payments received from you, less a reasonable amount for the portion of services already provided proportionate to the full coverage of the contract.

10.5 Service Commencement Agreement

For applicable services, you will be asked to sign a Service Commencement Agreement acknowledging:

– Your request for service delivery to begin during the cooling-off period

– Your understanding that custom-developed solutions are exempt from cancellation rights

– Your consent to waive cancellation rights for digital content upon delivery

Disclaimer

The information provided on this website (the “Site”) is for general informational purposes only. While ABC Computer Solutions strives to keep the information up-to-date and accurate, we make no
representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the Site or the information, products, services, or related graphics contained on the Site for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Limitation of Liability

In no event will ABC Computer Solutions, nor its [owners, employees, partners, agents – include relevant roles], be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this Site.

Through this Site, you may be able to link to other websites which are not under the control of ABC Computer Solutions. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the Site up and running smoothly. However, ABC Computer Solutions takes no responsibility for, and will not be liable for, the Site being temporarily unavailable due to technical issues beyond our control.

Professional Advice

The information provided on this Site should not be considered as professional advice. For specific advice related to your situation, please consult with a qualified professional in the relevant field.[Optional: You can specify the fields, e.g., “legal, financial, or medical”].

Copyright and Intellectual Property

Unless otherwise stated, ABC Computer Solutions owns the intellectual property rights in the website and material on the website.Subject to the license below, all these intellectual property rights are

reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. [Adapt this section if you have specific terms regarding the use of your content].

Changes to this Disclaimer

ABC Computer Solutions may revise this disclaimer at any time without notice. By using this Site, you are agreeing to be bound by the then-current version of this disclaimer.